At the MediChannel, we are committed to maintaining the trust and confidence of all visitors to our websites.
We take your privacy seriously and take the measures available to us to provide our website visitors and users with a safe and secure environment.
Who We Are
Your information is owned and controlled by MediChannel, Australia. In this policy document, ‘we’ or ‘us’ means the information management officers who are responsible to control your information under this Policy.
The MediChannel website may set and access cookies on your computer. Cookies are used to provide our website and related systems with the necessary information, so we can efficiently provide the services you are requesting and most relevant to our audience. Cookies saved in your computer can be cleared at any time going to your internet browser settings.
More details are in our Cookies Policy, here.
When someone visits the MediChannel website, there may be an ability to submit comments on articles or pages. When a comment is submitted, we collect the data shown in the comments form, in addition to the visitor’s IP address and browser user agent string to help spam detection. The data relevant to your personal information, such as your name and email address, that you provided are stored in our secure server.
If you leave your name anonymous, you are entitled to use an alias to hide your identity completely.
The details are stored so that we can display your comment back to you, and to the visitors who view the comments on the page, you commented.
We do not verify the information you entered nor do we require verification of your identity.
Contact Us Form
You can approach us by filling the Contact Us form. When you submit the form, the data you entered is transmitted to us, which we collect and review. We may also receive your IP address and browser user agent string to help spam detection. The data relevant to your personal details, such as your name, email address, that you entered to the form are stored in our server.
Depending on your query, we may contact you via your email address and continue to answer any of your follow-up questions.
When you visit our site, we provide you with the opportunity to subscribe to our mailing list so that we can correspond and update with you the details about new content added to the site and any other relevant offers.
These updates are sent to your email, at least once a week.
You may opt-out from receiving our future newsletters by contacting us, anytime.
Your profile when you register
We may allow you with the opportunity to have an online profile with us and to customize your preferences as the services we provide relevant to you.
For users that register on our website, we also store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time by login into their profile. We can also see and edit that information.
In some circumstances where your IP address and other browser-related details may be obtained or shared with trusted third-party companies.
When someone visits the MediChannel website, we use a third-party service, Google Analytics.
Google Analytics is one of the most trusted analytics solutions on the internet used for helping webmasters to understand how visitors use the site and about the ways can improve visitor experience. With our permission, they collect standard internet log information and details of visitor behaviour patterns.
We use Google Analytics to track data, such as the number of visitors to the various parts of the site and details related to their interactions with the site. This information is processed and provided to us in a way which does not identify anyone. We have not consented or allowed Google Analytics to make any attempt to find out the identities of visitors to our website.
Articles on our site may include embedded content (e.g. videos from YouTube.com). Embedded content from other websites behaves similarly as if the visitor has visited their website (e.g. YouTube.com).
Visitor comments and interactions with us may also be checked through an automated spam detection service.
Besides, from time to time we test new features and make subtle changes to the way that the website is delivered and to enhance user experience. During these tests, we may also use third-party software.
How long we retain your data
Data we collect from you during the instances mentioned above are kept with us indefinitely. In this way, we can recognise and approve any follow-up visits to our site and comments automatically instead of holding them in a moderation queue.
Access to Your Information
You are entitled and can request us to view, amend, or delete the personal information that we hold about you. Email your request to our Data Protection Officer at [email protected]g, and we will work with you to remove any of your data we hold in our server.
If we make a considerable change to this policy, in our sole discretion, we will notify you by an update or contacting you by email, where possible.